Autohaus Dolby COVID-19 / Coronavirus statement

Updated 03/12/21.

We remain open and operating normally, subject to the usual additional hygiene and social distancing regimes.

If you are showing any of the symptoms of Coronavirus please do not visit us. We can re-arrange your appointment over the phone.

We are committed to helping our all our customers whilst keeping you and our staff safe. We are open and operating normally, and have made a number of changes to cater for everyone’s needs.

Face coverings. It is again a legal requirement to wear a face covering when visiting us unless you are exempt.

Touch free automatic hand sanitising. Automatic hand sanitiser dispensers are available in public areas for customers to use when they enter the building.

Social distancing. You can visit us to drop off or pick up your vehicle as normal. We have implemented social distancing measures to enable you to maintain two metres distance whilst on the premises and enhanced our cleaning routines for high contact areas.

Physical mitigation. We have installed screens in reception to protect you and our staff.

Free of charge courtesy cars. We are continuing to provide courtesy cars for all our customers (subject to availability). They are free of charge, on our insurance and all have ISOFIX and five doors. Please let us know if you have a preference for an automatic or a manual gearbox.

Priority attention for Vehicles Off Road (VOR). Together with our suppliers we have committed to give priority to breakdowns. If your vehicle needs to be recovered we will accept it straight away from your breakdown provider and prioritise it for repair to ensure you stay mobile.

To help protect our customers, staff and everyone around us we encourage all our customers to practice social distancing whilst they are with us and leave two metres distance between people whenever possible. We have hand washing facilities available for customer use equipped with sanitising soap and have provided NHS guidelines on hand washing in customer and staff areas.

From everybody here at Autohaus Dolby we sincerely thank our customers for their continued support and understanding.

Coronavirus statement ends.